fda_recall · device_recall · high
Philips North America — Class II recall: Patient Information Center iX (PIC iX), Model Numbers 866389, 866390 (PIC iX Exp…
- Event date
- 2024-04-03 00:00:00Z
- Observed
- 2026-07-16 23:20:11Z
- Source ID
- Z-1386-2024
- Payload hash
- a6093f99efb88da394c2c584…
Summary
It was found that the Care Assist mobile application (version 4.1.1 and earlier) would not play custom ringtones when iOS device screens were locked with a passcode. Status: Ongoing.
Entities
Frequently asked questions
- Has Philips North America had other FDA enforcement actions?
- Yes. Argus HQ has recorded 355 total FDA actions tied to Philips North America: 0 warning letters, 355 recalls, 0 approval records, and 0 Form 483 inspection citations.
- What kind of FDA record is this?
- This is an Argus HQ record of a FDA Recall, tagged high severity by Argus HQ. FDA published the underlying record on 2024-04-03; Argus observed and indexed it on 2026-07-16.
- Where can I verify this record directly with FDA?
- The verbatim FDA source record is the source of truth — Argus HQ links directly to it below. Always confirm against fda.gov before acting.
Compiled by Argus HQ Research from FDA primary sources · Reviewed by Andy Gaber, Founder
Cite this record
Reusing this data in reporting or research? Here’s a ready-made citation.
APA
Argus HQ Research (2024). Philips North America — Class II recall: Patient Information Center iX (PIC iX), Model Numbers 866389, 866390 (PIC iX Exp…. Digital Empire LLC. Retrieved from https://argushq.ai/events/fda-recall-philips-north-america-z-1386-2024
MLA
"Philips North America — Class II recall: Patient Information Center iX (PIC iX), Model Numbers 866389, 866390 (PIC iX Exp…." Argus HQ Research, Digital Empire LLC, 2024, argushq.ai/events/fda-recall-philips-north-america-z-1386-2024.
Chicago
Argus HQ Research. "Philips North America — Class II recall: Patient Information Center iX (PIC iX), Model Numbers 866389, 866390 (PIC iX Exp…." Digital Empire LLC. Accessed July 17, 2026. https://argushq.ai/events/fda-recall-philips-north-america-z-1386-2024.
BibTeX
@misc{argushq_argushq_ai_events_fda_recall_philips_north_america_z_1386_2024_2024,
title = {Philips North America — Class II recall: Patient Information Center iX (PIC iX), Model Numbers 866389, 866390 (PIC iX Exp…},
author = {{Argus HQ Research}},
year = {2024},
publisher = {Digital Empire LLC},
url = {https://argushq.ai/events/fda-recall-philips-north-america-z-1386-2024},
note = {Accessed: July 17, 2026}
}Informational only. Not legal, financial, or medical advice.

